Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The cleaning solution will spray into the carpet, and then suck back up again into the dirty water tank. Carefully trace the two wires coming out of the pump you are replacing. Please explain the nature of the problem. If you are feeling strong suction, replace the filter inside the clear dome. Limit 5 per customer. Rug Doctor Carpet Detergent for carpets and Oxy Fabric Cleaner for upholstery are the products youll need to get started on your cleaning project. We recommend you keep the original carton and packing materials. Cut the zip ties holding the bundle of wires together. Pulling on the braided brass or chrome hose gently will reveal whether or not the connection is secure. If the white tank is around half full of dirty water, you have simply run out of water in the lower red tank and we'll need to refill the red tank with more water and cleaning solution. If the Clean Water Tank is full and the tank is removed from the unit, there may be a small amount of water dripping from the cap as the tube empties. Does it full-on spray, or just leak? Find a repair shop near you. If you are having trouble, pry under the cap to loosen it from the axle. The cookies is used to store the user consent for the cookies in the category "Necessary". Upholstery Tool Not Spraying To clean upholstery with your Rug Doctor. We didnt do that because we just wanted to put the whole machine away, and we came back the next day to a fogged-up tank. Instruction Manual Troubleshooting Using My Machine Warranty Information User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. We ended up filling up three times for a medium-size area rug. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Reply. This is normal. But the manufacturer recommends against using their machine on certain natural fibers. Oct 18, 2020 Amazon.com: Customer reviews: Rug Doctor Pet Portable Spot Cleaner, 2X Rug Doctor Repair Questions & Solutions, Tips & Guides - Fixya These cookies ensure basic functionalities and security features of the website, anonymously. Step #2 Empty the Water Tank. Find a repair shop near you. Instead of moving back and forth like you can with other carpet cleaners, we had to pull the machine backward in a straight path, then release the trigger, tilt the front of the machine up, and wheel it to the top of the carpet to do another pass. $30 off Pet Portable Spot Cleaner with code SPOT23 at checkout. For single-pump models (Mighty Pro, X3), if the Rug Doctor does not spray at all, the pump requires replacement. If not, it means there may be a problem with the valve in the tool itself. Full affiliate disclaimer here, Rug Doctor Portable Spot Cleaner Not Spraying. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. If you do not feel strong suction, there is likely a problem with the vacuum motor, and the machine will need to be returned to the store and exchanged for a different one. Clean upholstery with your Rug Doctor Mighty Pro X3. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. But opting out of some of these cookies may affect your browsing experience. One of the selling points of the Rug Doctor is that it gets deep into carpets to stir up hidden dirt. Turn the machine . A Rug Doctor carpet cleaner can't perform miracles, but it can make a significant difference in the appearance of even the dirtiest carpet. Firstly, check the plug is firmly in the mains socket, and the socket is turned on. Rug Doctor will review all the facts involved and advise you as to recommended procedure. Snap up the brass rings, and they will lock the hose into place. By clicking Accept, you consent to the use of ALL the cookies. Make sure the reset switch is in the ON position. Oops. 63K views 11 years ago Rug Doctor Troubleshooting Guide If you've hired a Rug Doctor to clean your carpets and have found that the Rug Doctor hand tool is not working, there are some. Experts recommend deep cleaning your carpets and rugs once per year, and if youre tired of paying for professionals to do the job, you might be eyeing a product like the Rug Doctor Deep Carpet Cleaner. The following exclusions apply for Machine and part(s) failures due to: 1) normal wear and tear; 2) Machine alterations and 3) abuse or misuse of the Machine, including use not in accordance with the Instruction Guide. Secondly, keep the spray trigger depressed to ensure a continuous stream of water. Use it as a room spray or directly on carpets and pet beds to remove odors left behind after cleaning. Check to see if the Waste Water Tank is full. Rug Doctor Upright Carpet Cleaners for sale | eBay For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Check that the nozzles are pointed towards the back of the machine. This website uses cookies to improve your experience while you navigate through the website. Fill the reservoir of your Rug Doctor with hot water. Contact us here! Your carpet should feel damp and you should see water returning into the upper white tank. The red tank should be full with hot tap water and cleaning solution, and the white tank empty. We actually had to go over the rug twice to suck up all the grime that was hiding deep in the carpet. You also have the option to opt-out of these cookies. Do not disconnect the quick-connect for accessories. This guide is written with the Wide Track model, but can be used for any of the three models. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. We have the doctor deep carpet cleaner model with single pump. WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST? Get daily tips and tricks for making your best home. How to fix rug doctor carpet cleaner not spraying water ( replace water Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Rug Doctor and other products may have an Oxyclean additive - which is excellent for pet stains. Oxy Cleaning Solution 1,000. There is likely a problem in the machine, and the machine will have to be looked at by a vacuum repair facility. If it is, remove everything from it. The cookies is used to store the user consent for the cookies in the category "Necessary". For single-pump models (Mighty Pro, X3), if the Rug Doctor does not spray at all, the pump requires replacement. In no event shall Rug Doctors liability exceed the purchase price of the Machine. You can register your Rug Doctor Machine at www.rugdoctor.com. Make sure the clear dome is sealed onto the white tank properly by ensuring that the black gasket on the clear dome is flush against the clear dome. Make sure none of those are pinched, kinked, or smashed behind each other. When reinstalling the Float Column into the Wide Opening lid, make sure that it is properly aligned with the other components. If you feel strong suction, reconnect the vacuum hose and go over the area you were trying to clean that is wet. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. Robert - There is likely a problem in the machine,and you will need to return the machine to the store and exchange it for a different machine to use. A hose might have come loose from the inside of the machine, and it will have to be looked at by a vacuum repair facility. This website uses cookies to improve your experience while you navigate through the website. This website uses cookies to improve your experience while you navigate through the website. Only Rug Doctor solutions should be used in the Rug Doctor rental machine to avoid issues. Fill a clean bucket with two gallons of hot water and mix in a quarter to half a cup of cleaning solution, depending on how dirty your carpet is. This hefty rug cleaner looks quite similar to the ones you can rent out from a home improvement store, and it claims to do as good a job as the pros when it comes to deep cleaning your carpets. If the carpet is wet, you are ready to start cleaning. SPECIAL PET OFFER! These cookies ensure basic functionalities and security features of the website, anonymously. Pull the white tank out and set it aside. Pull the other wheel with the attached axle out of the body. You are responsible for notifying Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Machine. If youre looking for a carpet cleaner that can get deep into medium- to high-pile rugs, the Rug Doctor Deep Carpet Cleaner will certainly get the job done, pulling up dirt you didnt even know was there. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Check the red base tank has enough water, and refill if necessary. If dirty water stops entering the upper tank, the lower tank is empty. If you do not feel strong suction, there is likely a problem with the vacuum motor, and the machine will need to be returned to the store and exchanged for a different one. Get $30 off Pet Portable Spot Cleaner with coupon code SPOT23! When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. Its not advisable to use a water-extraction machine like the Rug Doctor on Oriental rugs made with silk or wool, hand-loomed or braided wool rugs, sisal or jute. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. This cookie is set by GDPR Cookie Consent plugin. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. This cookie is set by GDPR Cookie Consent plugin. If possible, replace both pumps. Mike - The handle adjusts to various angles to make pulling the machine comfortable, but the process still seemed awkward. Analytical cookies are used to understand how visitors interact with the website. Also make sure there is plenty of water in the lower red tank, then try the machine again. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. Hold the machine's red trigger down as you move. The replacement pump may not sit as snugly in the rubber mount as the original. Make 2 slow dry passes (1 forward and 1 backward) to suck up the dirty solution (do not hold down the Soap & Scrub Solution Button for this step). She covers home products for The Spruce. Pump not turning on with button even though agitation was working. If the switch is in the OFF position, press it to the ON position and try the machine again. Back behind where the white tank sits are 3 solution hoses. Thirdly, the Clean Water Tank should be inspected to determine if it is empty or if it is running low on water or solution. Excludes bundles. Plus, you can use the Big Green Machine in both forward and reverse. However, as carpet cleaners go, this is still on the higher end of the price scale. on FlexClean Review Guest Blog @thefinchfamilylife, on Cleaning with Twins! of Oxy Cleaning Solution. Cleaning instructions should always be found on the fabric label provided by the manufacturer. Machines using a hand tool with a red handle wont need to remove the grey connector; simply test the hand tool against your hand. If the area is wet, remove the filter from the clear dome on top of the white tank. Empty the tank completely and then fill it with fresh tap water - make sure you don't mix any detergent in at this stage! Plus, it has a better-designed pretreat spray feature and an easy-clean brush roll cover. Disconnect the Clean Water Tank from the unit and check that the cap and tube plug are properly aligned before reattaching it. Then, try turning on the machine. The cookies is used to store the user consent for the cookies in the category "Necessary". All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. What Types Of Stains Can Rug Doctor Products Remove? Limit 5 per customer. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. The manufacturer recommends adding 1/2 cup of Rug Doctor Carpet Cleaner to the water for the dirtiest carpets, or 1/4 cup of Carpet Cleaner if your rugs are only lightly soiled. Fill the reservoir with some water, turn the Rug Doctor on to the carpet mode and press the spray button. Be sure the machine switch is turned to Carpet, then press down on the red button for 15 to 30 seconds. During re-assembly, over-tightening these screws may crack the plastic plate. Next, attach the solution line. Pick a warm, clear day without excessive humidity to shampoo your carpets. Insert the hose into the connector and press down on the hose until it snaps closed. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Securely place the full Clean Water Tank back onto the machine. The Rug Doctor Mighty Pro X3 (Machine) is backed by a five (5) year limited warranty (Warranty). It does not store any personal data. If there is no suction coming from either the gray hose or the front of the machine, it is necessary to return the machine to the store where it was originally rented. Dont Panic, Check the machine is set to carpet cleaning mode. Once you do get it clean, youre supposed to leave the cap off so the interior can air dry. Beginning from the bristle end, carefully pull the bottom pan away from the body, to gain access to the pumps. The Rug Doctor claims to provide 75 percent more suction compared to other upright deep carpet cleaners, which means it sucks up more water. Rug Doctor Commercial Mighty Pro X3 Pet Carpet Cleaner Pack. Reply. Make sure the power button is positioned to on. Rug Doctor's Pro-Deep Motorized Upholstery Tool Head extends the life of upholstery by deodorizing and removing stubborn stains for refreshed surfaces that look like new. Jun 2, 2020 Rug doctor portable spot cleaner makes life easier compared to the old days. Rug Doctor will review all the facts involved and advise you as to recommended procedure. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Dont Panic. If the Rug Doctor still sprays with the button disconnected, then the problem is elsewhere. Please explain the nature of the problem. We went over each stain twice using the Rug Doctors hand tool, and we were quite liberal with the amount of water/soap mixture we sprayed. If the hose is loose, pull down the connector until you see the silver ball bearing. If the filter is clogged, run it under running water to clean it. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. The wine was still slightly visible, but it could probably be removed with a spot treatment. Rug Doctor Pump Replacement - iFixit Repair Guide If you face a problem, dont worry. Loss of water pressure Make sure there is cleaning solution in the lower tank. If you are seeing foam enter the clear dome, it indicates an excess foaming problem. These cookies will be stored in your browser only with your consent. Exclusions and limitations apply. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. The other issue is that the area around the brush head collects a lot of dirt and hair. *Offer ends 5/4/23, while supplies last. While we did end up going over the rug two times, we were surprised at how frequently we needed to refill the 1-gallon water tank. Use pliers to grip and wiggle the axle hub cap to loosen it. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Section 1114(I) and 15 U.S.C. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. This Warranty applies for normal household use only. With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. The only stains that remained steadfast were the mustard and permanent marker. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. This may take significant force. If youre experiencing problems with your Rug Doctor machine, please contact our Customer Support Team. The replacement pump must be installed in the same direction as the original. Download Check to see if the power cord is plugged in. We also use third-party cookies that help us analyze and understand how you use this website. We reviewed the model, which looks more like a vacuum and is much lighter than the Rug Doctor at 19 pounds. Rug Doctor recommends using their products to pretreat stains. Get $30 off Pet Portable Spot Cleaner with coupon code SPOT23! Watch the upper white tank and empty as needed to prevent from filling with foam. Check the connection by gently pulling the hose upwards. Insert the hose into the connector and push the hose until it snaps shut. During the Warranty period, but after the initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the Warranty center for repairs. Rug Doctor X3 Commercial Carpet Cleaner - Large Red Oxy Pro Pack If dirty water stops entering the upper white tank, the lower tank is empty. You may be able to disconnect the spray button wires through the black cutout. Get $30 off Pet Portable Spot Cleaner with coupon code SPOT23! When it comes time to put away your Rug Doctor, there are some good and bad features.
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